General Wiki Instructions Join Site - Enter Password Forum Recent posts
Tickets Dispatch Management System: User Guide for Tickets v2.6A Beta
Version 0.7, June 20, 2008, DRAFT
Front Matter
i. Cover Page
ii. Table of Contents
iii. Warranties & Terms of Use
Introduction
1. How to Get Support for the Tickets Application
2. Intended Users of the Tickets Application
3. Tickets Application Features
4. Privacy Considerations
5. How to Access the Tickets Internet Demo Site
6. Tickets 101- What Can Tickets Do ?
Details
7. How to Install Tickets
8. Site-Specific Configuration for Administrators
9. First Application Screens - Login
10. Creating tickets & Reporting Status
11. Viewing & Updating Status on the Call Board
Appendixes
A1. GNU Free Documentation License Version 1.2, November 2002
A2. Known Gaps, Bugs, Planned Enhancements
A3. Frequently Asked Questions
A4. Outstanding Issues with this UserGuide & Change Log
April 14 UserGuide as a PDF Note: 1 version back from current wiki content
